Premium Support includes faster response times, priority issue resolution, access to senior integration specialists, proactive monitoring, guided assistance, and bi-directional sync for complex QuickBooks–Salesforce sync scenarios.
If you need to upgrade your current package, our technical team is ready to assist. With our Support and Set Up available in Support plans, upgrading the application will be seamless and hassle-free.
Response times vary based on your plan. You can expect a resolution within 12 hours or a maximum of 48 hours with our support packages.
Premium Support provides a One-Time sync setup that assists with planning, validating, and monitoring data migration and field mapping between, including historical data syncs and large record volumes.
Yes, you can upgrade at any point if your support needs change.
